The company has foreseen the importance of equal treatments for all shareholders and to comply with the Principle of Good Corporate Governance. It has henceforward specified various guidelines rely on the rights and equitable treatment for shareholders and stakeholders as stated in the item "Various groups of Stakeholders".
The notice of shareholders meeting had been sent to all of shareholders at least 14 days in advance. Details of the notice of shareholders meeting are as follows;
1. Date and time, place of holding the meeting, and map is clearly stated. The place of meeting is convenient for shareholders.
2. All needed document for the meeting are stated.
3. Agendas are clearly stated. The company shall prepare accurately and adequately all data, document, and details of each agenda. Fact, reason and the Board's opinion are stated in every agenda in order to clearly inform details of each agenda to shareholders.
4. The company shall freely take all questions and opinions from shareholders along with answer their questions.
5. The company shall prepare sufficient proxy forms for shareholders who cannot join the meeting by themselves. Such proxies shall state 1 Member of Audit Committee to attend and vote on behalf of the absent shareholders and it should also state how to give a vote to each agenda in details.
6. The notice of shareholders meeting will be sent to shareholders at least 14 days in advance, furthermore, it can be downloaded via company's website to comfort shareholders.
Shareholders are able to register at the registration more than 1 hour in advance before the meeting start. The Chairperson shall declare on procedures of voting and votes counting prior to the casting of such votes and require a simple majority approval vote of the shareholders voting. The Chairperson shall allocate adequate and proper time for this purpose and enhance the expressing of opinions and making inquiries on the meeting over the meeting agendas and matters in motion by shareholders on an equal basis. In addition, the Chairman of the Board, Directors, and the President shall always attend the meeting to give explanation and answer questions of the meeting.
The company prepares minute of meeting by entering all the material details of such meeting in details whether they will be material explanations, questions, opinions vote counting procedures, approved/disapproved votes or voting abstention. The minute of shareholders meeting shall finish within 1 week after the meeting was over. Then the company shall send it to Stock Exchange of Thailand and put it in the company's website. The Company has a good filing system on the minutes of shareholders meeting where such minutes can be verified and used as reference.
The company has a clear policy on rights of various groups of stakeholders. As a result, the company has prescribed best practices treatment for company's stakeholders whether they will be the clients, affiliates, government organizations, employees and society which shall be in the responsibility of all Directors, Executive group and employees to know and adhere to in performing their duties.
Best Practices for Clients:
Shall sell goods and services at fair price.
Shall sell goods and services properly in accordance with the quantity, quality, and price as agreed upon and be responsible for its own commitment.
Shall take good care and provide services to all clients equally.
Shall omit to perform any acts to control the decisions of the clients.
Shall omit to perform any acts of attempt to increase goods price unreasonably.
Shall treat clients and provide them with generous services, friendly and good spirit to one another.
Best Practices for Affiliates:
Shall omit an act of persecution to cause rivals to lose opportunity unfairly.
Shall provide coordination in competitiveness.
Best Practices for Government Organizations:
Shall transact business with government organizations straightforwardly, honestly and righteously.
Shall abide by the rules of laws in business transactions.
Shall refrain from making a bribe.
Shall omit to provide cooperation and support on an official's action with intention in bad faith in any respect.
Shall refrain from giving gifts or presents to officials.
Shall provide cooperation to official organizations in performing duty of a good citizen.
Shall have positive attitude and trust in government organizations.
Best Practices for Employees:
Shall give the staffs proper wages and returns.
Shall pay attention on their welfare.
Shall maintain the development to increase their knowledge, skills and experiences; such as, training.
Shall maintain equity on them.
Shall render study and become understandable on them.
Shall respect their rights of privacy.
Shall have confidence and trust in them.
Shall provide them with potential consultation.
Shall provide them with support on their conducts in becoming a good citizen.
Best Practices toward Society:
Shall refrain from undertaking business detrimental to the society.
Shall refrain from undertaking business, which shall harm to natural resources and environment.
Shall pay attention on its own business undertaking not to cause pollution to the surrounding and society.
Shall pay respect to the intellectual rights of the other people or businesses.
Shall provide cooperation to all parties in the community for a constructive build-up of the society.
A businessman, in undertaking the business, shall pay attention on the creation of works for people in the community in compatibility with the potential of such community.
Best Practices for Partners and Creditors:
Shall comply with the clauses of contracts between the Company and trading partners and creditors.